“A disciplined approach to the management of all the costs, products, services and activities from conception to disposal to reduce operating and delivery costs of platforms and systems for their whole life”.
Introduction
McCarten Flower understands that sustainable capability is predicated on a fundamental understanding of the operational costs and support solution. A TLM approach takes a holistic view of the system by identifying the key logistic requirements and then managing them to deliver enduring operational capability at best cost. It is only by this approach that availability can be assured and operating costs reduced over the product/system life cycle.
Approach
McCarten Flower’s approach is based on a TLS methodology that allows an organisation to better understand its logistic cost drivers. By working as part of a team McCarten Flower will interpret customer requirements and produce an optimised equipment support plan that will exploit usage and support data to inform the decision making process and deliver profitability. The end state will be a through life management plan that exploits information to reduce whole life costs, optimises the customer base, and ensures consistent platform/system availability.
Our techniques are underpinned by configuration management and the latest business and quality management techniques such as Six Sigma and Lean Processing.
Our Offering
McCarten Flower has demonstrable capability in delivering a comprehensive Through Life Support service.
Our offering includes:
- Through Life Management Planning. A structured methodology for the management of all Integrated Logistic Support deliverables for the product life cycle.
- Investment Appraisal. A structured approach to defining Whole Life Costs and the costs associated with Supply Chain Performance that reduces risk and assures delivery.
- Change Management including Operational Design and Conflict Negotiation/Management
- Business Optimisation that manages transition, aligns current and future business processes and delivers against a coherent joint framework.
The application of Supportability Engineering techniques and Requirements Management play a significant role in developing a comprehensive Through Life Management Plan. McCarten Flower is pleased to offer these mutually supporting capabilities.
Adding Value
Through Life Management simply put, is the optimisation of risk, cost and performance across the product/system life cycle. At McCarten Flower we can add significant value by:
- Our demonstrable understanding of Defence processes including significant experience of dealing with a wide stakeholder community.
- Experience of managing Change across strategic Transformation programmes.
- Our reputation for delivering Key user requirements that are the bed rock for robust commercial and operational Measurements of Effectiveness (MoE).
- Delivering an optimised support team with the correct balance of academic acumen, experience and market knowledge.
Delivering Through Life Management Support
McCarten Flower will work as part of a team in a supporting role that will deliver:
- Cost Modelling and Investment Appraisal
- Through Life Management Plans
- Modelling and Simulation to aid decision making to predict:
- Effective Supply chains
- Cost reductions
- Optimised Inventories (depth, range,scaling)
- Supply Chain disposition
- Operational Availability (Ao)
- Change Management
Summary
McCarten Flower has a proven track record of delivering Through Life Support Management for high profile projects. We have consistently delivered innovative solutions that have resulted in high levels of operational availability for the user whilst containing through life costs. In turn this has led to sustainable availability of platforms/systems growth.
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